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My daughter and I shopped today 12-17-12 in Gainesville Florida today. The customer service we received left us upset and unwilling to return to the store. I do admit she has a terrible habit of throwing away receipts, but the unwillingness to give us a refund without it was not only rude, but embarrassing. She showed them her purchase was debitted, not good enough, the cashier blatantly rude, same one we had dealt with for the transaction, they finally did do the refund, but not after an embarrassing scene. I have been a customer service manager for over 20 years, never would I have been so rude, and I do know it takes little effort to pull up a transaction. I know it is a busy time of year, but that is no excuse for being treated poorly. My son is getting married next year and our plans to register with your store will be thought about.

Merry Christmas, Jackie Allen


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