Zune customer service

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Customer Service

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Phone: 800-386-5550

  • How to reach a live person:
    • Press #
      Press 0 for customer service rep
  • Hours of Operation:
    • 6am-10pm PT, 7 days a week
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User Reviews

25
Jan

Posted by My Zune


on 1/25/16 at 7:57PM

My Zune black screen, crackli g triedto do a reboot, and aldo helded scroll button down for 10 sec.

30
Oct

Posted by Anonymous


on 10/30/15 at 1:12PM

What can I do with a cracked touch screen on a mp3 player

11
Aug

Posted by jopamaja


on 8/11/15 at 4:54PM

My name is Jose P Machuca and this is my email address: , please help me out to get back to my music collection, I paid a lots of money for it and now I don't know how to get back.

Thanks for your support.

19
May

Posted by Anonymous


on 5/19/15 at 3:59PM

Zune support sucks...I wish I never purchased my device. Microsoft should be embarrassed to have such a lame product with no support for its customers!!!

10
May

Posted by cheresewoody


on 5/10/15 at 3:00PM

what should i do? my zune wont turn and even if its plugged in?

View all 117 Zune customer service reviews »
Customer Service Ratings

Based on 260 votes.

2.7

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Zune customer service news
Microsoft is killing off its Zune music service in November

Subscriptions will be converted to Microsoft's newer music service. Microsoft's MSFT 1.14% Zune music service will be retired as of Nov. 15, according to the company's website. Zune users will no longer be able to stream or download content through the ...

Microsoft is Finally Retiring Zune, Zune Music Pass

I thought I had already written by final Zune obituary, but this week Microsoft told the remaining few Zune users and Zune Pass subscribers that the ride is finally over. It is the end of an era. As you may know, Microsoft offered a unique subscription ...

Es wird einmal gewesen sein...: Microsofts Zune wird komplett eingestellt

Die Kachel-Oberfläche der Zune-Software aus dem Jahr 2009 war später für Microsoft von besonderer Bedeutung. (Bild: Microsoft/Screenshot: Golem.de). Microsoft beendet seinen Versuch, mit einer modernen Windows-Software, zahlreichen ...

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