Posted by theduke
Better be ready to spend hours on the line and accomplish nothing. This company has no idea how to run a phone business.
Atlantic Broadband customer service
Please find Atlantic Broadband customer service, technical support and customer support details below. Some companies continually change their contact details, so please feel free to update the Atlantic Broadband listing at any time if you have new information.
- How to reach a live person:
- Press 2
- Hours of Operation:
- 24/7
- Email:
- This information has not been added.
Click here to update this department.
- This information has not been added.
- Customer service link:
- Main Company URL:
- Description:
- The number above is for Maryland and Delaware
Other numbers:
Miami Beach - 888-752-4222
Pennsylvania - 888-536-9600
South Carolina - 888-301-8649
- The number above is for Maryland and Delaware
User Reviews
19
May
30
Nov
Posted by Anonymous
I have tried four different contact numbers for Customer Service with no luck. I waited on their chat line for 1 hour and 30 minutes. I have an account issue and cannot get in touch with a live person, I receive the same four options from their automated system. I cannot reach a person to explain my issue, their system(ABB)says my account does not exist, however, I get a bill every month.
11
Sep
28
Jul
Posted by Anonymous
I find it impossible to reach someone at Atlantic broadband. I have called and waited over an hour on hold. Finally found a site to email and was told to call or "chat." Well every time I accessed the chat feature and enter my issue, I would sit there for an extended period, say 10 minutes, and it would disappear. This happened several times. You don't have any problem charging me for service. In fact, the charge went up a few months ago. But now several channels have disappeared:
08
Jul
Posted by Frustrated
I am trying to set up auto payment for my services. When I try to call I can not get a live person on the phone. The system you have is the most frustrating system ever. When I call a company for any reason at all I expect to be able to talk to a live person not some impersonal frustrating automatic computerized answering machine that does not provide any personalized service. So far your company has been the most frustrating to deal with. I will report to my local congress man and also put this frustration on FB and any other social media outlet so people now who and what lousy service they are dealing with