AOL customer service

Please find AOL customer service, technical support and customer support details below. Some companies continually change their contact details, so please feel free to update the AOL listing at any time if you have new information.

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Customer Service

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Phone: 800-827-6364

  • How to reach a live person:
    • Well, this is really a trick. I pressed "0" 6 times until ending up at a recording saying that they needed to pull up my account information. I then entered "#" 4 times until the recording gave up and said they would transfer me to a live person.
  • Hours of Operation:
    • Monday - Friday: 8am - 1am EST
      Saturday: 8am - 10pm EST
      Closed all major holidays
  • Email:
    • This information has not been added.
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  • Customer service link:
    • This information has not been added.
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  • Main Company URL:
  • Description:
    • This information has not been added.
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Member Services

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Phone: 866-822-0537

  • How to reach a live person:
    • This information has not been added.
      Click here to update this department.
  • Hours of Operation:
    • Mon-Fri: 8am-1am EST
      Sat-Sun: 8am-10on EST
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
    • This information has not been added.
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  • Description:
    • This number will help you reach someone that can assist you with password/account issues for your AOL email address.

User Reviews

10
Aug

Posted by Caractacus


on 8/10/23 at 4:34PM

AOL fails and refuses to provide access to the AOL service for which I am paying. Is there anything you can do to assist, or not? Please provide an email address for Tim Armstrong and/or Julie Jacobs. This failure to provide a temporary password is actionable, and I need to notice these lawyers.

27
Sep

Posted by Marge


on 9/27/22 at 5:48AM

I don't understand why I would have to pay for help even if it's refunded I would like the service off .I don't need it anymore thanks

02
Jul

Posted by Mikeplusone


on 7/2/19 at 10:48AM

New format sucks worse than the last one, After almost 25 years I am about to throw in the towel on AOL, every change for the past few years has just made it worse, I'm done.

26
Nov

Posted by brbriggi


on 11/26/17 at 3:07PM

Your changes having people leaving AOL in droves. You took away the things that made this company unique. What was where you all not thinking? I had to stop urging people to join because of the bad changes.

09
Jun

Posted by [email protected] and circuslady@a


on 6/9/16 at 5:40AM

Totally unable to reach them in any manner. Tried telephoning and it just cuts off. You cannot even email or reach tech support unless you can sign-in with a password. BUT if you have lost the password you cannot reach anyone.

View all 541 AOL customer service reviews »
Customer Service Ratings

Based on 803 votes.

2.6

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