AAA customer service

AAA, or The American Automobile Association, as it is originally known, is a collection of auto clubs located in the United States. AAA provides motorist services to its members such as battery jump starts, tire changes or other non-emergency services. AAA is a non-profit organization. AAA provides customer service directly through each individual motor club. Most offer phone support numbers.

Customer Service

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  • How to reach a live person:
    • Press "#" four times to reach customer service
  • Hours of Operation:
    • Mon-Fri: 8am-5pm
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User Reviews

Posted by Anonymous


So I just called AAA for a tow I was told that I would have to pay for tows over 5 miles from where i was at. then i was told my distant from my address to where i wanted to drop off was 10 miles when i went i look on the map it is only 6.5 miles distant from my location. This fraud being done.

Posted by Anonymous


Very upset with the service I received on Saturday, November 28

Posted by ???


Recently had my car repaired at AAA service center. Was informed it was battery and alternator. They called to say it was ready for pick-up. I paid the 900$ fee and retrieved my car. Before I even got home (10 min away) smoke was pouring from my hood. Also burnt smell and copious reddish fluid beside vehicle after parking it at my home. Immediately called and returned vehicle. Said was "crack in radiator" which would be fixed at their expense. Also offered to pay for rental car. I accepted. Now they are saying they can't be "sure it wasn't already that way"?? Really?? Refusing to reimburse my rental. Saying giving me "500" in repairs "free". I'm extremely upset about this. Will involve legal intervention if this issue not amended.

Posted by Anonymous


I called for help this morning at 1100 from I-26 in Charleston SC. I gave my wife's I.D. number and was told because she was NOT in the car, they would NOT render assistance. I had to put a spare tire on by the side of the road and it took me over an hour with traffic whizzing by. My wife Mary and I have been together for 62 years and probably members of yours for 40 of those years. We're both in our 80s and I am one pissed off old man. I tried my best to get someone on the phone, but now it looks like I'll have to use SOCIAL MEDIA to tell the world how you treated me. Mr. David Jacobson Member #620 111 273113501 5

Posted by Jason


Hello Im A Aaa Member Jason Ortiz.i Would Appreciate If You Have Your Number Much More Accessible. Trying To Reach For Service And You Are Not Rechargeable

Customer Service Ratings

Based on 147 votes.

2.7

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AAA customer service news

AAA: Michigan gas prices down 8 cents to $2.85 per gallon

DEARBORN, Mich. (AP) - AAA Michigan says average gas prices statewide are down about 8 cents in the past week to about $2.85 per gallon. The Dearborn-based auto club says the average price for self-serve regular unleaded gasoline is about 23 cents ...


AAA consolidates 700 employees in new Tampa office and looks to diversify beyond the 'auto' in its name

TAMPA — For its new Florida administrative office, AAA — The Auto Club Group chose a location easily seen by 65,000 motorists who drive by every day on the Veterans Expressway. No surprise there. Auto club, right? AAA has 3.5 million members in ...


St. Joseph's boys, Christ Church girls claim AAA swim championships

The St. Joseph's boys repeated and the Christ Church girls made their debut in the winner's circle at Saturday's Class AAA state swim meet at the USC Natatorium. St. Joe's rode the performances of senior Liam Walker and sophomore Silas Crosby, each of ...

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