US Airways

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Ratings Please rate your experience with US Airways for the categories below. Do not make a selection for any categories that do not apply.
Reachability	--- Doesn't Apply --- 1 (Very Difficult - WORST) 2 3 4 5 (Acceptable - AVERAGE) 6 7 8 9 10 (Very Easy - BEST)
Cancellation/Return Process	--- Doesn't Apply --- 1 (Very Difficult - WORST) 2 3 4 5 (Acceptable - AVERAGE) 6 7 8 9 10 (Very Easy - BEST)
Issue Resolution	--- Doesn't Apply --- 1 (Not Even Close! - WORST) 2 3 4 5 (Pretty Close - AVERAGE) 6 7 8 9 10 (Perfect - BEST)
Friendliness	--- Doesn't Apply --- 1 (Extremely Rude - WORST) 2 3 4 5 (Cordial - AVERAGE) 6 7 8 9 10 (Very Nice - BEST)
Product/Service Knowledge	--- Doesn't Apply --- 1 (I Knew More Than Them! - WORST) 2 3 4 5 (Average Understanding - AVERAGE) 6 7 8 9 10 (Very Knowledgeable - BEST)
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