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You have a customer by the name of Cyndy S. Howes/Dinwiddie who has been getting the run around in Lagos Nigeria. She was told today that the fare for Lagos to DFW was 1360 originally and because Lybias leader was killed this past week that the fare is now 1810 and I am sure that you aren't doing this to am American citizen without a really good reason. She has been trying to get back to the states for over a year and has had one thing after another stop her from being with her future husband! Please tell me that it is now the policy of NWA to raise fares and stop someone who was once put on an incorrect flight and was sent to Manila in the Philippines from Lagos when she was supposed to be on her way back to the U.S., but because of a bad attendant who has since lost her job, my future wife is now being told that she has to pay her own fare and that it has gone up to 1810 from 1360 and that because of NWA's mistake she has to bear the brunt of the fare! If this is in fact NWA's policy then you will hear from my congressman and the FAA and a whole host of people who will want to know why you would do this to an American Citizen!


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