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Original Comment	WELL, where do I begin? Called acer support on 5 different occasions with the same issue. My laptop heats up & shuts down. 1st they said a battery issue. Replaced that, then i was to download a program to fix the issue. Got a VERY rude man on line telling me to click on the "YELLLOW ARRROW"(yes the spelling is to emphasize in his own words) & when I told him there was no yelllow arrrow, he hung up on me. problem still there, called again, was told that I shouldn't have it on my lap(what part of laptop isn't clear) because it heats the fan that cools the system down. put it on a hard surface! I think this might be compared to a desktop then, right? Have extended warranty but they said because this issue started under 1st yr.warranty they have to resolve issue. They are uncertain! Needless to say... ACER SUCKS! Fax in warranty papers?? They should have them already! Fed-ex will come to my door to get it?? joke.. they can't find my place?? Dropped my computer off at neighbours place 3kms away(when I originally bought it). I WILL NEVER AGAIN BUY AN ACER!
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