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Original Comment
I filed a Bug Report. When posting a blog, and using HTML to embed streaming audio from my own website, the HTML is automatically changed in such a way as to create a black video screen (even though it is audio) and essentially makes it not functional.

Their response?

To set up a blog, here's what you do:

blah blah blah.

See how relavant that was? I don't even need a response. I think they use a program to handle the responses. They probably use a help desk system, commonly asked questions, and use a program to detect the nature of the question, and e-mail back a response after some time has gone by so you don't know it's from a computer.

Several months ago I had a bug they preventing me from sending any messages to one particular person, saying it was blocked by the spam filter. I went through the run around for a full 3 MONTHS getting the same kind of responses.

Not once have they ever given a real response to a real problem.
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