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We are trying to open a new account with TWC since mid last month, they need to run 175 feet cable underground from the street to our house, so far, they keep switching us from one department to another with stories and excuses, but so far, nothing, funny, we have the DISH for the last 10 years and our internet from Frontier, our local phone Company with great customer service, although they make mistakes on every work order, they always try to fix it, but I guess TWC have enough customers, no need for new ones!! strange operation!!!


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