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Dear Sir ibought a Kia Rio from Big Red Imported cars the service was great but when i took my car to get a oil change because i was having problem with the milage i bought my car July 30 2014 i havent had my car a year yet and it has 17,000 miles on it i haven't been on a road trip i only drive my car from home to work and back, i did let the service department know about this problem and he said that they have been having problems with the milages on the Rio i took my car back for another oil change and this same person said that the milage was right it couldn't be i havent been out of the state and something is serious wrong with my car i had a talk i went back to take the extended warranty off my car and i talk to Fred who would not give me his last he was rude and wasn't concern with my proble with my car his stament to me was it was not a Big Red problem it was a Kia problem and for me to get in contact with Kia not Big Red i am so uoset about this matter i am retired military member and to have someone working at a Car Dealership that don't car about it customer that is a Dealership that i wouldn't with all i want is to have my car repaired with the milages issued 17000 miles and never been out of state something is wrong with my car and something need to be done about my car to correct the problems i would like for someone from your compay the send me a phone call at 405 882-2762 so this problem canbe taken care of like i said before Mr Fred said that it wasn't a Big Red Car Dealership problerm but a Kia problem i am so upset i always wanted to buy a Kia and i need but not the problem that came along with it Sincerely Yours Geraldine Harris


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