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Recently, I became interested in using your Straight Talk Plan with Iphone 3G, which I determined after a bit of research, was compatible with your program. I told a number of my friends about it and they were also interested. However, their attitude was let's see how it works for you. In many ways, I gave this phone plan a good deal of free publicity. I have been thinking about upgrading this phone, which has done well with AT&T who has a store conveniently located right across from the coffee shop I go to in my neighborhood as my second office. I am a college professor and have a host of applications for my smart phone, when teamed with my Ipad. Weeks ago, I rode my bicycle out to your store on Transit Road in Clarence, a very new super store, located in the wealthiest area of this region. A stone's throw away are neighborhoods of half million dollar houses and hockey players who make 2 and 3 million dollars per a season. When I got to the store, the employees were not sure about the proper sim for this phone, That was in spite of what I showed them copied from your add on line. Finally, they concluded they did not have it. The next closest store was about 5 miles away in Amherst, but the trip was an easy one down hill on Sheridan Drive all the way. However, before making that trip, I wanted to be sure they had the sim I needed. The worker called the electronics department of the Amherst Sheridan Drive store, but we gave up after 40 minutes on hold. I went home frustrated with 8 minutes from AT&T left on my phone for emergency. When I got home, I went on line and found the information about ordering the sim from you on line. I have sent a copy of the receipt I received from your people for payment and I want to know, where is the sim I payed for weeks ago. I need to be on line and this waiting game just makes me madder. I am a law professor and basically write for a living. Not trying to be threatening, but what would you expect if this letter I am writing you, ended up on one or several of the huge social networks like FaceBook, Twitter or Tumbler. Wow, I would not want to face the people who sign my paychecks with my name attached to this fiasco. Please find me a solution to my problem quickly, I just want to get my phone working again with a good program , which I felt you had.

William Yahwak





Note:I will send a copy of this letter with the receipt for the SIM card when I determine where to send it.


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