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I am completely disgusted with Priceline and hope that others will avoid any use of their site. My wife and I have been planning a very badly needed vacation and were looking at possibly renting a car for a road trip. The process was very confusing and designed to suck you in with possible low prices and then hook you with a higher price. Shortly after inadvertently confirming a rental I called and ask to cancel the transaction. The money was very quickly removed from my account and they refused to return my money. It is obviously possible to cancel reservations because there is a clause about cancelled airline flights and return money in that event. Their system is clearly designed to be confusing and once they get their hand into your bank account and are in possession of your money, they don't give it back. I could understand if it had been several days since the transaction took place but this was minutes.


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