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I sent an e-mail to Tracey, at customer service at Casio on 05/13/2014. I requested a free watch band replacement. Her e-mail was Tracey said, that she would forward the pictures to her boss. The e-mail consisted of pictures of the watch band of a Casio Pathfinder The watch band was first changed in less than 1 year because it was defective. The buckle is to narrow for the band. I replaced the band which I bought thru Casio. Again, it has worn out in the same place. Waiting patiently for 1 month, I had no response and re sent a 2nd text on 06/12/2014. I, my family, or any friend will NEVER buy a Casio product again


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