Flag AutoZone Customer Service Review

Please use the form below to report a comment to us. We do our best to monitor user customer service reviews and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this review to our attention.

I used Paypal to pay for a battery on-line for my sons car who lives in Northridge Ca, I live in Cleve, OH, and it says specifically that "For PayPal purchases, present your email confirmation plus a valid state-issued photo I.D." I did see that if you paid with a credit card right thru the AutoZone website the credit card used for that purchase would have to be presented at the time of pick-up, this is the reason I chose to pay with Paypal, so my son goes to pick up the battery and the salesman argues with him that he cannot pick up the battery i bought him and refunds my card right away without checking with a manager on just what the correct procedure is, well my son then leaves and goes to his class and sees that he forgot his book, he then attempts to start his car to get his book from his home and his battery is now dead, he now has to walk 3 miles each way to get his book and return for his class which he will be late for, but quite often the sales staff at these AutoZone stores are not the smartest people, this particular salesman has just caused my son a lot of trouble!!!!!!


While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video