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I am an existing mortgage holder with PNC. On 4/4/14 I went to PNC Office in Hunt Valley MD to discuss refinancing and rolling my personal checking/savings with PNC. Also consolidating my school loan. I never heard so I went back to same person on around 4/22/14 and discussed with same person. He was going to look into it. On 4/28/14 I was discussed with it all and called the representative and he again looked into it and called me back to tell me someone would call me today. She did at 5:50 pm and left me a message. I returned her call 5/29/14/ 10:04am and never received a call back. On 4/30/14 the representative from Hunt Valley called to see if I received call I said yes I returned her call 24 hours ago and she has not responded yet. I told him I would call her again ASAP. I did and she never apologized just she was in meets all day the prior day but never anything on the 3 weeks it took??? So I told her that I would not be interested in putting my business with PNC and she sasy OK AND PROCEEDED TO HANG UP ON ME!!! I will not stay with PNC and will not recommend them to anyone and I am in the Insurance Business.


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