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Hello,

I called Fed after I saw a notice that My parcel had the wrong address , excuse me "INCORRECT ADDRESS" and that the parcel was being returned . It is an A/C unit for my automobile that was desperately needed . I saw from the shipping information "TRACKING NUMBER the parcel would arrive early in the morning. I had contacted a friend of mine to install it for me . Something was wrong , I began to feel . my friend waiting patiently with his tools at my house with no A/C replacement arriving.

I called FEDEX CUSTOMER SERVICE which I'll now refer to it as "LYING EDGAR", from this point on. Lying Edgar informed me that the email was an incorrect description on why my parcel was being returned . (lie #1) He said that the SENDER had told FEDEX to stop shipment of the parcel immediately and wanted it returned (LIE#2). I told him that I wanted the parcel and to tell the driver that the address was correct and that I needed it now. Lying Edgar said that the parcel was being shipped back , it was already on its way back.(lie #3).

I told him I had retired frm the industry and that I knew that although the computer said it was on it's way back to the sender , that in fact was on the delivery truck and to bring it to my house as the address was correct.. He kept me on hold for an extremely long length of time , coming back on the phone to tell me that it was not on the delivery truck , but it was now on a truck going back to sender.. I said I will call them.

They (the sender) did not ask for it to be returned . they called fedex and fedex told them to basically F off they were getting their package back . It gets worse , There is a reason Fedex starts with a f.


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