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On Tuesday April 22 2014, my wife received a check for $3500 for an insurance claim to pay off a repair at Belise toyota In Warwick RI. We called the dealership and they couldn't take the check made out to my wife. We asked them how they would like to be paid. they said Credit card. So we paid $3600 to Citibank and planned to make the $3400 payment On Wens the 23rd

On Thursday the 24th we went to pay, Citibank received the money, and without warning, Lowered the limit $3400. This left my wife in the position of at least explaining that it will take 2 weeks to raise $3500, or at the most if the Toyota dealership had the same morals ( or lack thereof) that citibank displayed she would be guilty of Fraud!

Of course we called the customer service numbers and spoke to many people. After 2 Hours the representative agreed to put $3100+ back in our account within 48 hours. They went so far as to say this on a call with our bank and my wife!!

Today after more that the 48 hours. We have been informed that " they have changed their mind and they will not be giving the money back.

I am a local public official. I am going to go on local TV and to the local press. I will also contact national press and 60 Minutes. It was not enough that their immoral polices ruined the American economy, now they have caused us personal hardship. To hell with any credit report. They will never see another cent from us. this is principal now!


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