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I have owned and operated a number of companies over the last 40 years. Today I was at your W Kellogg store to purchase a necklace and bracelet for my wife along with other items. At about 8:15 I saw someone had stepped into the jewelry cash register so I stood and waited about 5 ft away A slightly chunky young lady with long blonde hair ignored me and walked away passing me as I stood at the counter. I walked toward the front registers to ask for help and because I had items in my hands another young lady with long dark hair - I think Asian confronted me as I walked toward the 2 open registers that each had 1 customer and ask me to please use the self service registers. I explained my experience with the other girl and she went to her. They talked, the blonde lady went away - I think upstairs and the other never returned. I have been in customer service all my life and I was shocked by the experience.


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