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I have been trying off and on for four hours to add minutes to my husband's phone. I can't seen to be able to pay for the service, and have had trouble finding out how to get help. I'm trying to renew for a year with 400 minutes, and at one time got some free minutes, but it wouldn't get past the first screen so I couldn't pay. We've been more than happy with tracfone, but now I'm totally frustrated and may have to switch to something else.


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