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I have been trying to get money back from a legal order processing fee. Nothing was ever processed through my account and this bank still refuses to return my $100 that was taken out by them. Now they are telling me I need to get the money from the Franchise Tax board. Even though the processing fee was a fee through the bank! I am beyond tired of being pushed around on the phone. The only time I could even speak directly to the legal department was through a bank teller at a branch office.


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