Flag Dodge Customer Service Review

Please use the form below to report a comment to us. We do our best to monitor user customer service reviews and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this review to our attention.

I purchased, brand new, 2012 Dodge Ram 3500 dual wheel from the Lawrenceburg, Indiana Dodge dealer. Upon receiving the recall notice, N49, I contacted the dealer in December, 2013. I was told to call back after the first of the year, as the recall and parts would be after the first of the year. I have called the dealer asking to make an appointment for recall servicing and have had the truck serviced recently and have been told the same story three times now, that Dodge only sends them one part every 10 to 14 days and my name is on the list, that I will be contacted when they can perform the recall with a part. I haul an enclosed racing trailer and a large camper...the service department has told me to go ahead with hauling these items...the recall is not a big safety concern, however, I keep getting notices saying my recall is still incomplete and that tells me it should be a safety concern. When will the parts be available to perform this recall?


While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video