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I was having a horrible time redoing my taxes as I could not efile due to a 0 that would not go away. Possible due to something pulled in from a 1099 form. A service tech named Daniel helped to trouble shoot the problem. It turned out that the Primer soft ware for the State of Idaho had some bug and the Overide option was not easily found for the MAC version of the Primer software. After the Overide was found I was able to delete the "0". Hats off to Daniel a very people oriented, intelligent IT individual who gave A+++++ service. Thanks CK


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