Flag Straight Talk Customer Service Review

Please use the form below to report a comment to us. We do our best to monitor user customer service reviews and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this review to our attention.

I was given my LG Optimus Q as a gift in 12 of 12 packaged as a NEW PHONE! I've had nothing but, PROBLEMS w/ it, & your "So Called" Customer Support! The phone was NOT NEW, as I found multiple areas in it supporting such. I have NEVER been able to get ANY problem w/ it resolved! It is totally IMPOSSIBLE to understand anyone in Cust. Srvc.! I've been put on hold for so long that, I hung up, if THEY didn't hang up on me FIRST! Every time I add $ to my acct., the phone changes everything! It's due for refill again, & I have'nt been able to get a signal for the entire month! I can't access my Email accts., NO PART of Google has EVER worked properly! No matter WHAT my issue is, all they want to do is perform a Total Reset, wiping out everything! They are lazy & rude!! Needless to say, Straight Talk as a whole, has been extremely frustrating, & a HUGE DISAPPOINTMENT! GET IT TOGETHER FOLKS! I'm looking for another carrier!


While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video