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I took 2 Greyhound trips in 2 weeks (I know I'm brave I had too much baggage for airline rates). On the first leg the first driver was late and the connecting bus was so late and I ended up losing 50% on a car rental reservation.

Second trip started out late and every connecting bus was subsequently late. They put my luggage on the wrong bus. The kicker was on the last leg (Houston to SF) the contracted bus broke down along the Angeles National forest and the driver said to call someone to pick you up or wait 4 hours for a replacement).

The fact that Greyhound does not allow refunds based on customer satisfaction and missed connections is a joke.


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