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First of all, the nuvi 2557 LMT is the first auto GPS device I have ever owned. I bought it after reading many on line revues. It has met all my expectations and am satisfied with it as it does every thing I hoped. BUT, as I tried to get an operators manual, I found out that Garmin did not offer one, even after I registered it. I found a source from an online search. Later, I had a problem with the screen shutting down and then coming back on for a while before shutting down again. A request to customer service resulting in an email reply that they would get back in three working days, A week later I am still waiting. Another internet search (U TUBE) showed me how to re-boot it to original settings and it is now operating. THE BOTTOM LINE is do not expect Garmin to provide any customer support if you decide to buy one...


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