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Hotmail told me that to upgrade security they wanted me to receive a code to gain access to my account in three weeks. If I didn't want to go through this, I could just press 'NEXT'. I pressed NEXT and it allowed access, each time, telling me I had fewer days left. Finally I agreed to their request, and they asked if they could send the code to my old phone umber. I answered that they could send it to my new phone number and they sent a four number code. Next time I logged in, when asked, I entered the four number code. The automated response was that I needed a FIVE number code. So I answered that they should send me the code again. They sent a new code, also FOUR numbers. When I logged in, the automated response once again said I needed FIVE numbers. WTF ???? The next thing they did was to block me from my account and their stupid automated response system just goes around and around in circles. I emailed the address I found online for support and there has been no reply since. Shoddy company, shoddy service, shoddy owner. Dr. S.P.


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