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Well after contacting my 3rd customer service rep he told me to go to this page....

'We're not ready for you yet

Your 30 day waiting period ends on 4/3/2014. Please continue to wait and we'll send you an email when you can change your security info.

If you've regained access to your old security info listed before, click "I found my security info" to get back in to your account and cancel any changes. Or click "Next" to continue what you were doing.'

I clicked next and got back in to my hotmail account.


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