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I like the monthly prices but what makes me hate the straight talk company is their customer service. This is one of the many reasons why I left this phone service. My mom still has a straight talk phone. For some reason she could not receive incoming calls. We called customer service and what did the person on the other end do....they HUNG UP ON ME! Another thing is I can not understand anyone who is a customer service rep with straight talk and the background noise is so loud you can not hear well. What I then had to do was Google the problem and now everything is fine. That is what the the service rep should of done on the first place but I DID IT MYSELF!


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