Flag Greyhound Customer Service Review

Please use the form below to report a comment to us. We do our best to monitor user customer service reviews and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this review to our attention.

Took my 85 year old father down to office in Norfolk, Va. Quite a few low income passangers and a diverse group from differnt countries. Before departure, a security guard instructed everyone he would personally be rummaging through every carry on bag. He had a rude tough guy attitude, and a gun.. So, most humored him and let him do his thing. I wonder why, Greyhound doesn't have az x-ray machine... But, what really upset me, was the poor young man behind us. He was an immigrant from Africa and did not speak English. He looked at the guard with terror and tried to make him understand he could not speak English. He guard said.. "What do you mean, you don't understand? I just stood up here and explained it, what are you, STUDPID~! Then..I (a privledge white lady_) said.. Hey, he just told you he doesn't speak English. The gaurd said, Oh well, I sure don't speak his language. I told him to have respect. The young man was terrified. He was timid and afraid. I realize you might not care, but have to tell you and everyone else I can about this. Shame, Shame Shame, Greyhound. If you are going to allow someone to have a loaded gun, train him to respect your customers.
Regards, Yolanda


While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video