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To keep this unbelieveable example of inferior customer service short, after talking to an India based "customer (dis)service agent" for almost an hour (who wouldn't transfer me to someone in the States) I hung up on him. I then went to the web and found Symantec's Corporate Offices. I have now dialed that number half a dozen times. It is 10:40 AM Friday, February 21st. The Voice mail says for me to call back during "normal" business hours M-F, 8:00-5:00 PM it then automatically hangs up on you. Last time I checked Friday at 10:40 AM is during normal business hours. But since Symantec does not want to talk to it's customers, especially to hear of problems with their off-shore based "helpless desk" they don't answer their Corporate Number.


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