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I've had cox for 10+ years- had a rep from century link going from door to door in our neighborhood. Switched internet from 12mbps to 40 for 1/2 of what Cox was charging- got additional channels plus Showtime and Starz with century link and a home phone which we never had with Cox- my monthly bill went from $202/mos with Cox with slower internet, less channels, and no home phone to far exceeding our plan with century link for $122.42/mos for 2 years. When I asked cox what they could do they said they'd disconnect Monday. They do not value their customers and are charging too much for poor service. They are losing a loyal customer of 10 yrs without a bat of they eye- they could care less. It's not about service it's about profit. Very disappointed! Switch to century link or at least call and check on pricing with competitors before paying another outrageous monthly bill. I have four friends switching already!


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