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I have never dealt with such incompetence in my life starting with the pickup of my vehicle. They not only screwed up my reservation, the rental agents were the worst to deal with. They also put the hold and the rental fee on the wrong cards, I specifically told them which. When I brought this to their attention, it was not corrected. I have spoken to them once since then, emailed them twice and contacted Hertz Customer Service who assured me this would be taken care of. It's been a month, I'm still waiting..... Do not waste your money on this crappy company, there are plenty of other rental agencies. Go somewhere else if you want good service.


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