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I called about my problem with my nook and was patiently servd by Ben at around 8:30AM Guam time on feb 8. Ben told me that everything is in my record so the nxt time I call whoever will help me will know what the problem is. Today, feb 11 I called 4x the life cut off 4x. Just to discuss over and over I wasted my time for nothing. One guy was checking if my device should changed for a new one, but the line was cut off. Please do something with this.


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