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I bought a straight talk Centura on Jan 1st from walmart. A couple weeks after I purchased it I started having problems with it I returned it to walmart in Ogensburg New York on the 15th day because the person in Potsdam didn't put my receipt in bag or my extended warranity paper in my bag after I purchased it like he said he did ,the walmart in Ogensburg would not take it back . I called walmart in Potsdam the next day and explained to them what happened they found my receipt in Potsdam walmart but because it was over 15 days by one day they would not exchange it . the guy in electrical was very rude to me . I explained the situation to him and he more or less said too bad I need my phone I have a seriously ill mother I can not go without a phone . I do not even know if he activated the extended warranity that I paid for . I also asked the walmart in Ogensburg to call the Potsdam Walmart to prove I bought it there they wouldn't do it I have been a straight talk customer for a few years always been satisfied until now I live 45 min from each walmart so is not easy to get there easily with all the bad weather we have had what can be done about this ?


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