Flag Best Buy Customer Service Review

Please use the form below to report a comment to us. We do our best to monitor user customer service reviews and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this review to our attention.

I just had a great experience @Best Buy in Temple, TX. Was given a new iPhone 5s for Christmas. It had been bought at Best Buy. It stopped working after just a short time. Neither AT&T nor Apple would do anything. Apple refused to repair it (even after Apple+ warranty purchase) and sent it back to me still not working.

At Best Buy I asked to see the senior manager on duty. He was totally patient with my frustration and instantly swapped the non-functioning phone for a new one. They even transferred data from my iPhone 4.


While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video