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My 2yr old grandson had to be rescued by firemen who smashed the windshield to get to him out when my x5 locked with him AND the key fob inside!
Two BMW dealers took the car for a week each to determine cause of malfunction. BMW said they would repair damaged caused by emergency services. It has been 5 months and they still have done nothing. The BMW rep in NJ has not answered over 20 phone messages and e-mails.
My grandson could have died in that car! Thanks to emergency services he didn't. BMW is indifferent, especially Darian Warchol there Customer Service Rep.
I own a 2012 X5 and a 2014 X5 and have been a loyal customer. No longer!


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