Flag Citi Mortgage Customer Service Review

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this company has completely ruined the experience of buying my first home and now apparently im stuck in it for life.. two years ago they tried to foreclose on my home but it was there fault by miss applying my funds to somewhere else.. Lucky for me I am a 100% disabled vet from wounds I received in Iraq so the being a VA loan I had them get involved and do their own investigation. The VA kept them from foreclosing and auctioning off my house every month.. this caused me several medical issues along the way.. finally after a year and a half the investigation concluded I was right and citi was wrong.. It only cost me my credit and they added on a $10k modification fee onto my account when it was their fault to begin with. They also want me to pay for $5k attorneys fees, but again because they are complete idiots they want me to pay the price for their incompetence. I was even part of the class action law suit and was paid a check because of their scams... I think citi mortgage is the devils work and they are now holding me and my mortgage hostage. I bought this house brand new in 08` and owe more now than when I bought it 6 years ago. how does that happen.. im referring my case to the dept of justice and will be getting an attorney..


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