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I bought a haier tv last boxing day and it shorted out on dec third. I contacted haier and they stated it was within their warranty. I faxed in information and they said everything was clear and the process would be done within 7 to 10 business days. Since then i have received nothing but lies and people at their call center saying they would handle things, "escalate" this claim,call me back and communicate via email and they have done none of these things. It is now Jan. 12 . who knows if I will ever receive a replacement. No one seems to know what is going on and has no problem lying to you again and again. This has been the worst customer service i have ever received and would encourage people to not buy these products just so you would not have to deal with this so called customer support.


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