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23 minutes on hold. Representative basically just read from her script and no matter what I said he repeated from the script. She made no sense. Answers not on point.

All that, not to mention the language barrier. When I explained that I was not only not understanding her content, but that I was also struggling with her English and asked to speak to a "native" English speaker, she hung up on me. WORTHLESS. They are billing me for support for a product I don't even have!

And she tries to defend it!!


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