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Your customer service is awful. I called your help number only to get someone in the Philippines who kept me on the phone for over an hour with no resolution. I am a former General Agent with your company, so I intimately know how things should work. My client and I are totally fed up with your life insurance customer service department. I have been a General Agent for over 30 years and I can safely state that your CSR department is without a doubt, the worst I have had ever dealt with. Too bad. From: John Scifo


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