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UHC sets members' FSA accounts by default to automatic withdrawl. I went to the website to change this. There was no way to make this change, so I called customer service. I spent 36 minutes on hold, and was finally hung up on. There is no way to contact UHC customer service except by telephone. This company has a horrible reputation, and deservedly so. Unfortunately, it's my workplace's only health care option, or I would change companies in a heartbeat.


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