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I have gotten the Leap Pad Ultra for my daughter at Christmas and I am not at all happy this product when you have to create a player profile, while that is BS when the tablet can not even let you go past selecting the language to even finish setting up to get to the point when you need to have set up to wifi. I have called customer service about it and all she did was send me an email of what I need to download on the computer. I was trying to tell the girl that I need help getting past the select country before I can even go to the next step.
This system I find it to be expensive enough to get trouble before even turning the dam thing on. Even emailing proved to be pointless...YOU GUYS NEED TO HAVE TECH HELP ON LINE TO AT LEAST KNOW THAT THERE IS AN EMAIL SENT TO GET HELP. Any one who has ultra or wants to get an altra, get an something else.


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