Flag Equifax Customer Service Review

Please use the form below to report a comment to us. We do our best to monitor user customer service reviews and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this review to our attention.

No matter what number I called, I got a vendor rep in India. They were rude abrupt, lied repeatedly. I ordered my free report 4 weeks ago, got them from Experian and Trans Union. Ordered my scores directly from the companies at $7.95 each. Got them from Experian and Trans Union. The vendor rep blames the mess on freecreditreport.com where we are required to order the reports only from. They even blamed the lack of scores from them when I ordered them from the companies direct. Equifax in addition has a trick vru that adds a chargeable credit report to the score order with a different vru voice even though I never asked for it. One rep when asked to pass to a dispute department, passed me to a Trans Union rep.

I have filed complaints with the House banking and Finance committee, the FTC, the Consumer Financial Protection Board, 3 US congressmen, my state Attorney General, the Attorney generals of Georgia and California where they have corporate offices. When you dial their corporate office numbers, you get India. When I called a number given to me prior when I had this same issue. Their dispute department refused to send me a free report as required or the score, nor credit me for the report that should have been free. This is fraud and they accept and condone it. DO NOT TRUST THIS COMPANY, WHAT THEY DID TO ME WAS A SCAM.


While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video