Flag Carnival Cruises Customer Service Review

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I have been sailing with Carnival for over ten years and want to say that Carnival service on board for the last 10 years was excellent and had no complaints. But just want to say until you want to cancel or reschedule your cruise. Then your problems start. Rudeness non considering corporation. They don't care how many years you have been with them. There answer is no. What makes it worse when you have gone through another travel agent like Travelocity they will only communicate with them not you. Guess what you get a different agent every time you call, unfamiliar with the problem. But Carnival is the problem. I will not cruise again with Carnival even if its cheaper.


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