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WORST BANK EVER. You get different answers from a teller inhouse, virtual customer service and email. All they do is spout from a form letter and handbook versus actually attempting to correct an issue. I have been attempting to get my original free checks for 65 days. They say we'll order but when I follow up 10 business days later only to find out they did not yet order. Amazing yet they keep asking me for my account number, which they actually tell me is on my checks. Huh? My 7 year old niece can figure out that I wouldn't have it if I had no check. Their system has defaulted my correct addess no less than 10 times randomly and the main account address doesn't correct it in all places. This of course has caused multiple transactions tying up cash. I have yet to have one positive encounter with this bank.


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