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BI have had my car insured by MetLife Auto and home for many years....and I have always received my policy premium notice by mail...always..Thank goodness today while I was paying my other bills I realized I had not gotten my premium notice. I called MetLife immediately and was told by Orlando that my policy had been cancelled due to non-payment....I almost hit the ceiling..I let him know that I had not received my premium notice or any other notice that they send when pymt is late. He said that is because they had an e-mail from me saying I wanted to go paperless....I dont allow anyone but myself to take money from my account and all of my bills are paid by check.

So after being transferred to two different people and being asked question after question my insurance was reinstated but only after I paid them $345.00 to do it.

I have been late a few times since I have been with MetLife and I have always received a notice that if payment was not received by such and such a date my coverage would be cancelled....I received nothing this time...it was cancelled and I was not notified. I need to have my car insuredand that is why I gave them the money to reinstate my coverage.

But I will be shopping around for another company...hopefully I willfind another on soon.

MetLife may be good for awhile but that is all.

Take my advise and dont do business with them.


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