Flag Farmers Insurance Customer Service Review

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The agents for this company never pick up the phone when you call. All calls go to voicemail and messages are not returned. I spent four days trying to contact a local agent about a claim and never made contact. I finally called the 800 number for customer service. The customer service agent was friendly but could not help me and I was referred to someone else. The person I was referred to was friendly but could not help me resolve the issue and I was referred a second time to someone else. I'm still waiting to see if that person will call me back. With current technology and cell phones, this is ridiculous!


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