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Missing parts from the factory sealed unit that I bought from a Pioneer retailer. Been trying for a week to get some help from Pioneer Parts department and Cust service in getting the replacements part but to no avail. Absolutely horrible customer service. The gal that I have been dealing with via email from the parts department is absolutely unhelpful and passes the buck to a Pioneer's sub-supplier who has absolutely nothing to do with the issue. Can't find a human being to talk to live. Tried many times. Guess, glory days of Pioneer are long gone. Horrible experience with Pioneer.


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