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I paid for round trip ticket to Quito Ecuador for a mission trip. I was robbed and in my bag was my medication. We were 5 hours from Quito. I had to make an emergency trip home to get my medication I was advised to purchace a one way ticket home as it was cheeper ... paying almost the same amount as the round trip.! I was told I would receive a portion 1/2 minus 150 service charge to use in the future. NO Restrictions were mentioned. Now I am trying to succure a ticket to a mission trip to Peru and was told that I could only us it in the continal US domestic flights and it is now 186.50 and possibly only a one way ! To where?!!!!
I need the money for this trip. I also did the refund policy to get help for the emergency trip home and filled out all the paper work and ot of 1250.00. Got 40. Yes $40 refund!!! This is not a way to treat your customers. I have only flown continental! I only fly for mission trips to help others!!! Would be nice if you could help me.


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